INDEX Holding leads industry change with advanced AI and technology integration

Dubai, United Arab Emirates – August XX, 2024:INDEX Holding is spearheading a transformative initiative by integrating advanced artificial intelligence (AI) technology across all its subsidiaries, both local and global. This strategic effort aligns with the vision of His Highness Sheikh Mohammed bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE, and Ruler of Dubai, emphasizing AI’s central role in both business and everyday life.

Recently, the organization's dedication to innovation was prominently recognized at the World CIO 200 Summit UAE Edition 2024, where it received the Transformative Technology Leader Award, CIO 200 Award, and the Legend Award from the CIO Global Forum Committee. Mr. Shaker AlOwainati, Chief Technology Officer, accepted these prestigious honors, highlighting INDEX's firm commitment to excellence and its use of AI to drive unparalleled business success in the digital age.

The strategic integration of technology across all sectors fuels innovation in events, services, and products. AI and technology are key to providing smooth registration experiences, enhancing operational efficiency, and delivering seamless user experiences. This technological advancement has positively impacted all INDEX subsidiaries, increasing efficiency, streamlining workflows, and significantly boosting revenue growth. By anticipating and responding to user needs through AI, the organization has enriched its overall experience and cemented its reputation as a forward-thinking industry leader.

Mr. Shaker AlOwainati, Chief Technology Officer at INDEX Holding, stated:"Our commitment to integrating AI across all our subsidiaries has revolutionized our approach to business. By harnessing the power of AI, we have streamlined operations, improved decision-making processes, and opened new avenues for innovation. This technological advancement is central to our strategy, ensuring that we remain at the forefront of industry trends while continuing to deliver exceptional value to our clients and stakeholders."

AI Boosts MICE Industry Revenues:

INDEX Conferences and Exhibitions, a subsidiary of INDEX Holding, is at the forefront of AI integration across multiple sectors, showcasing the UAE’s pivotal role in driving business growth in the exhibitions and conferences industry. This innovative approach is reflected in key events such as DIHAD (Dubai International Humanitarian Aid and Development Conference), AEEDC (UAE International Dental Conference and Arab Dental Exhibition), and Dubai Derma (Dubai World Dermatology and Laser Conference & Exhibition). By leveraging innovative technology, INDEX’s conferences and exhibitions have created seamless event experiences, solidifying its position as a key driver in the industry.

In 2024, the organization facilitated direct and indirect trade deals totaling approximately $49 billion, marking a significant 10% increase from the previous year. As a leading organizer of specialized healthcare trade shows, INDEX attracted over 180,000 participants from more than 25 countries in the first half of 2024, with projections to reach 250,000 by year-end. The success of these events is driven by cutting-edge communication channels that have been crucial in engaging target audiences and providing top-tier education and networking opportunities. This approach is vital to keeping pace with the ongoing advancements in science, technology, and healthcare research.

Strategic Importance of AI to the UAE Economy:

Anas Al Madani, Vice Chairman and Group CEO of INDEX Holding, spoke about AI integration within the organization, emphasizing its importance to the UAE economy. He stated:"Our commitment to integrating AI technology across our subsidiaries is transforming the MICE industry. This innovation not only enhances efficiency and personalization but also drives significant economic value. As we continue to set new standards, we are proud to contribute to the UAE’s position as a global leader in the exhibitions market."

Furthermore, by strategically leveraging advanced AI technologies, the corporation significantly improves operational efficiency while delivering highly personalized experiences tailored to the unique needs of each employee. The integration of AI empowers INDEX to proactively anticipate and respond to stakeholder needs, enriching the overall work experience and establishing its status as a forward-thinking industry leader.

INDEX Holding showcases proactive initiatives in economic and technological advancement, demonstrating the transformative impact of innovative thinking and cutting-edge technology.