New technological service for managing a taxi system from Tlv is launched

These days, the start-up phase of the new technological service for the management and operation of the taxi system in Israel has begun, as part of the tender won by the Gett company.

An application and advanced kiosks will make ordering a taxi ride from Ben Gurion Airport efficient and safe and will give passengers and tourists entering Israel an improved and supervised service experience and will improve the experience of the drivers.

These days, the start-up phase of the new technological service for managing and operating taxis in Israel has begun. This is within the framework of the Gett company winning the Airports Authority tender. In accordance with the terms of the tender, the company will operate, manage and supervise with technological means the array of taxis offered to Israelis returning from abroad as well as to incoming tourists to my country This while providing passengers with the best and available service in accordance with the service level indicators and as befits the gateway to Israel and will provide a work environment and service experience for taxi drivers. 

The tender issued by the Israel Tax Authority is intended to regulate the entire array of taxis in Israel through technological means and to respond to phenomena such as stinging tourists and passengers, unauthorized drivers, unauthorized vehicles that may endanger passengers, and more.

As a veteran company experienced in operating a technological marketplace to connect taxi drivers with potential passengers, Gett took on the challenge of managing the transportation system at Ben Gurion Airport with technological means with both hands. In recent months, the company has invested many resources amounting to millions of dollars in the development of advanced technological inspection systems that will place Israel at the forefront of global technology.

 According to the agreement between Rashat and Gett, the service will go into effect at the beginning of March, and as mentioned, these days the company has started the running phase.

Application and advanced kiosks - ordering a taxi becomes more efficient and safer:

Whether the Gett application is installed on the mobile device or not, from now on the airport passengers will be able to sign up for the taxi transportation ordering service quickly and efficiently. Upon exiting the plane, passengers will be able to scan a Gett QR code, download the app and receive a code. After collecting the luggage, they will meet the usher, and give the taxi driver the code to travel to their destination. Passengers who choose not to download the application, will go to the kiosks scattered in the port area, and order a taxi in a similar procedure. Service attendants will assist passengers with tablet screens.

An advanced control room that monitors loads and manages taxi traffic:

In order to maintain a high service experience, prevent the accumulation of queues and make sure that at any given moment there is an adequate response to taxi demands, the Airports Authority established a dedicated control room that monitors the loads and manages the traffic accordingly. Gett representatives will operate the control room complex equipped with advanced technological tools throughout the hours of the day and will perform operations from it such as taxi queue supervision, taxi regulation and more.

Streamlining and improving the driving experience and service provision:

The drivers are an integral part of the emerging change and the success of the new transportation system, and the more advanced and technological the tools they will be given, the more quality and experiential the service provided by them will be. 

The taxi drivers underwent training in which the mandatory rules of conduct were explained to them, they received answers to their questions and were briefed by a professional team about the system (which is new to some of them). Conditions of your stay at Ben Gurion Airport include a new complex for hundreds of taxi vehicles and a rest lounge equipped for their comfort. A buffet for the enjoyment of the waiting drivers and more.

The Airports Authority says that the well-being of passengers, their security and safety is at the forefront of the authority's attention as the new service is another link in the passenger service experience.

Mark On, CEO of Gett Israel: "Activating the technological service for managing and operating the taxi system in Israel is a task of utmost importance for Gett. The company's team works around the clock in planning and creating a new service experience for passengers at the national airport, using the most innovative technologies. The service began Operating in a running format, it is expected to stabilize while in motion and will change the service experience of passengers arriving and departing from Israel."