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The Jerusalem Post

A human center in the shadow of the war

 
  (photo credit: DepositPhotos.com)
(photo credit: DepositPhotos.com)

Navigating uncertainty: Moked Enosh Ltd. adapts to help the elderly population, providing essential support in challenging times.

The article was written in collaboration with Moked Enosh

Get to know Moked Enosh

Moked Enosh was established in Israel in 1991. Since then, it has become one of the leading emergency button providers in Israel and provides service to tens of thousands of private customers, alongside large entities such as the National Insurance, the Ministry of Defense, Joint Israel, associations for the elderly and more. The connection to the emergency hotline provides a 24/7 response on several fronts by experienced and courteous teams, who provide service throughout the year. 

Emergency button from anywhere in the house 

The emergency button of Moked Enosh connects to the existing telephone line, and includes, among other things, a water-resistant wireless button that can be worn on the hand or around the neck. By pressing the device or the wireless button, a speech and hearing line will open between the call center and the subscriber, so there is no need to access the phone. Immediately after clicking, all the customer's details appear in the emergency center, including contact details, diseases, allergies, help factors and more.

In addition, Moked Enosh company provides additional advanced buttons, including a distress device with a fall detection sensor, a button that works without a phone line outside the home, a monitoring and detection button, as well as a dedicated application.

Ordering a medical service or examination from home

These days, we all prefer to stay away from emergency rooms, especially the older population. When contacting a human center using the assistance button, the app or through a phone call, you can request an order for medical services. The service provides, among other things, an appointment with a doctor for a comprehensive medical examination, provision of primary medicines for 24 hours, a medical certificate, a referral to a hospital if necessary and an ambulance order for evacuation. 

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Much more than a distress call - an attentive service 

Especially these days we all need someone to listen to us, be there for us even when we just want to talk or share. The human center service allows the subscriber to chat and talk with a representative who has the ability to listen, an open heart and a desire to be there for the elderly. The company's representatives maintain telephone contact with the subscribers for regular tests of the distress device, alongside personal calls 24 hours a day to alleviate situations of loneliness, fear and anxiety.

Moked Enosh company allows the elderly population to feel that they are not alone in their home. By pressing the help button, a human voice answers, which talks to them and helps them. 

A human center for every need

In addition to the medical services, you can also request security services by contacting the hotline. For example, calling the police in case of fear of burglary, violence or risk to the subscriber's life, breaking locks in emergency situations, or locating relatives, friends and neighbors if necessary.

In conclusion, Moked Enosh company provides a variety of services to the senior population, which help them deal with anxiety, the feeling of loneliness and of course help them in times of need.


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