Meet Or: The digital representative in hotels

The Israeli public is about to get to know the light of the digital representative, a voice bot based on AI technologies that allows hotel guests to order room service and receive information through a phone call in free speech in Hebrew.

Or the digital representative is launched in a world premiere in the Fattal Hotels chain. The bot will soon be launched in other hotel chains in Israel. Behind the light of the digital representative stands the entrepreneur Michael Dellal, CEO, founder and owner of BYND91, an Israeli company that provides advanced VOICE solutions through the use of AI-based technologies.

The development of the bot is carried out with the help of the Membit technology company - one of the first in the field of chatbots in Israel - and Audiocodes, the technology giant that is traded on Nasdaq.

Michael Dellal: "I am full of gratitude and appreciation for the Fattal Hotels chain who recognized the benefit of the digital representative in the initial stages of development and in fact helped us to refine its performance, to succeed in the pilot in the hotels and, to my delight, also to launch the service in all the Fattal chain hotels throughout the country. For me, the Fattal Hotels chain is Our strategic partner along with Audiocodes and Membit. I must point out that in recent months, I have been in meetings with senior executives from the hotel industry. I hear from all of them how much the digital representative is needed for the industry as an advanced technological solution to the optimization of guest service and as an effective solution to the problem of the lack of

Gil Eini, Director of Fattal Information Systems: "The Fattal hotel chain is attentive to developments in the world and along the way leads innovation and digital processes in order to constantly improve, optimize and simplify the service and experience of the guest and directly the processes within the company itself, hence the connection to the BYND91 company, and the desire to integrate the The innovative technology she developed was only natural and I foresee great success in light of the digital representative.